SHIPPING POLICY

Effective Date: [12-7-2025]

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Thank you for shopping with Golden Wick Studio. Each order is thoughtfully prepared and shipped with care. Please review our shipping policy below.

Order Processing

All orders are processed within 3–5 business days. Because our products are hand-poured and made in small batches, processing times may vary slightly during high-volume periods or product launches.

You will receive a confirmation email with tracking information once your order has shipped.

Shipping Rates & Delivery

Shipping rates are calculated at checkout based on your location and order size. Delivery times vary depending on the shipping method selected and carrier delays, which are outside of our control.

Please note that shipping time does not include order processing time.

Domestic Shipping

At this time, we ship within the United States only.

Order Accuracy

Please ensure your shipping address is entered correctly at checkout. Golden Wick Studio is not responsible for orders shipped to an incorrect address provided by the customer.

Delays & Carrier Issues

Once an order has been shipped, we are not responsible for delays caused by the shipping carrier, weather conditions, or other circumstances beyond our control.

Damaged or Lost Packages

If your order arrives damaged or appears to be lost in transit, please contact us within 48 hours of delivery with your order number and photos of the issue. We will do our best to assist you.

Returns & Exchanges

At this time, we do not accept returns or exchanges. Please refer to our FAQ or Returns Policy for additional information.

Questions?

If you have any questions regarding shipping, feel free to reach out to us:

Email: GoldenWickStudios@gmail.com
Phone: (785) 250-9639 or (785) 250-2323